FAQ
Frequently asked questions
We’ve gathered answers to the questions our clients most often ask before their first appointment. If you can’t find the information you’re looking for, feel free to contact us.
A psychologist has completed a five-year master’s degree in psychology.
A psychotherapist is someone who, after completing their university studies (usually in psychology or medicine), undergoes additional professional training — most often a four-year psychotherapy program in a specific therapeutic approach — and works under regular professional supervision.
A psychotherapist is someone who, after completing their university studies (usually in psychology or medicine), undergoes additional professional training — most often a four-year psychotherapy program in a specific therapeutic approach — and works under regular professional supervision.
The first meeting is an opportunity to discuss your current situation, challenges, and expectations. The goal is to understand your needs and decide together on the next steps in the therapeutic process.
Yes. All sessions are strictly confidential. Your therapist follows professional ethical standards, which means that everything discussed during therapy remains private.
Sessions typically take place once a week and last about 50 minutes. The frequency may be adjusted depending on your individual needs and the therapeutic plan agreed upon with your therapist.
Yes, we offer online therapy sessions via secure video communication. Online therapy can be just as effective as in-person sessions and is a convenient option for people who live abroad or have limited availability.
If you need to cancel or reschedule your appointment, please contact us as soon as possible by phone or email. We recommend informing us at least 24 hours in advance.
The length of therapy varies depending on your needs and goals. Some people benefit from a few consultation sessions, while others choose to continue therapy for a longer period.
Therapy can help with many different challenges — such as emotional difficulties, stress, relationship problems, or life transitions. If you’re unsure whether therapy is right for you, the first consultation can help determine the best approach.
Yes. We provide therapy in English for expats and international residents living in Kraków.
Our center offers private sessions. In some cases, it may be possible to receive reimbursement through private health insurance. We recommend checking the details with your insurance provider.
Still have doubts?
We’re here to help. We’ll be happy to answer any questions you may have by phone or email.